Mutanex Privacy Policy

Mutanex is committed to safeguarding the privacy and security of your personal data. Our platform facilitates disease risk assessments, personalized health insights, and precision medicine profiling through the collection and analysis of sensitive health information, genetic data, and clinical imaging. This Privacy Policy outlines our approach to handling your data in compliance with Indian data protection laws, including the Information Technology Act, 2000, the IT Rules of 2011, and the Digital Personal Data Protection Act, 2023. We ensure transparency in how your data is collected, processed, and shared while implementing robust security measures to prevent unauthorized access. Users retain significant rights over their data, including the ability to access, correct, delete, or withdraw consent for its use. This policy also explains how we securely collaborate with healthcare providers and laboratories to deliver advanced AI-driven insights for personalized medical care.

Who We Are

Welcome to the privacy policy of Mutanex Genomics Private Limited, with its registered office at 704, Amber Residency, TP-85, Juhapura, Ahmedabad, Gujarat, India 380055 ("Mutanex", "we", "us", "our"). Mutanex is an Indian company registered under the Companies Act, 2013, with Corporate Identity Number (CIN): U86900GJ2024PTC148970.

Mutanex owns and operates the website under the domain https://mutanex.com (the "Website") and mobile applications available in various application marketplaces (the "Mutanex"). Through these platforms, we provide services (the "Services") described comprehensively in our Terms of Service. Mutanex acts as the data fiduciary of all personal data collected and processed in connection with the use of our Website and App. In addition to our consumer-facing platform (B2C), Mutanex offers a business-to-business (B2B) platform specifically designed for hospitals, doctors, and laboratories. This enterprise platform facilitates genetic variant identification, interpretation of clinical imaging (such as MRI, histopathology, and other scans), analysis of laboratory reports, and generation of personalized precision medicine profiles. These profiles assist physicians in administering and evaluating treatments supported by our artificial intelligence systems. All our services comply with applicable Indian healthcare regulations and data protection laws.

All our activities comply with applicable Indian data protection legislation, particularly the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.

This privacy policy informs you about how and why we process your personal data when you visit and use our Website and App.

Why We Collect and Process Data

Primary Purposes

We collect and process your data for the following primary purposes:

1. To provide our core services of disease risk assessment based on your symptoms and medical history.
2. To facilitate connections with appropriate healthcare providers.
3. To ensure secure and efficient functioning of our platforms.
4. To maintain and improve our risk assessment algorithms.
5. To comply with healthcare regulations and standards.
6. To identify and interpret genetic variants and clinical analyses in our B2B platform.
7. To generate personalized precision medicine profiles for healthcare providers.
8. To provide AI-supported treatment recommendations using genomic, radiological, and clinical laboratory parameters.
9. To facilitate secure data transfer between laboratories, healthcare providers, and patients.

Legal Basis for Processing

Our data processing activities are conducted on the following legal bases as per Indian data protection laws:

1. Your explicit consent for the collection and processing of sensitive personal data including health information
2. Necessity for the performance of a contract (our Terms of Service)
3. Legitimate interests in improving our services and maintaining security
4. Compliance with legal obligations under applicable Indian healthcare regulations

In situations where you use our services on behalf of a third party (including a child), you must obtain appropriate authorization before providing their data.

What Data We Collect and Process

We collect several categories of information to provide our Services:

1. Demographic Information

When you create an account or use our services, we collect:

• Age
• Gender
• Ethnicity or ancestry (if provided)
• Contact information (email address, phone number)
• Location data at state/city level for healthcare provider recommendations

2. Family History and Genetic Information

• History of genetic disorders or hereditary conditions in close relatives
• Consanguinity information (if applicable)
• Previous genetic testing results (if provided)
• Family members who have undergone genetic testing

3. Patient Symptoms and Medical Information

• Detailed descriptions of current symptoms or medical complaints
• Onset and duration of symptoms
• Severity and progression patterns
• Triggering or exacerbating factors
• Associated symptoms or comorbidities

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact:

Chief Operating Officer
Mutanex Genomics Private Limited
704, Amber - 2 Residency, TP-85
Juhapura, Ahmedabad, Gujarat 380055
Email: privacy@mutanex.com

For urgent concerns, our data protection team can be reached during business hours Monday through Friday, 9:00 AM to 6:00 PM IST.

Conclusion

Protecting your privacy and securing your sensitive health information is fundamental to Mutanex's operations. We are committed to maintaining the highest standards of data protection while providing valuable health assessment services. By using our platforms, you entrust us with important information, and we take this responsibility seriously.

We encourage you to read this privacy policy carefully and contact us with any questions or concerns. Your trust is essential to our mission of improving healthcare access and outcomes through technology.